Most managed IT providers in San Antonio will not tell you what anything costs until you sit through a sales call. We publish it. If you’re searching for flat-rate IT pricing San Antonio businesses trust, monthly MSP fees at ASAP run around $85 per user per month, whether you have 15 users, 30, or 100. Offices with up to 7 users can take one flat plan at $500 a month. Every quote for our San Antonio IT management services is built from your actual user count and equipment, and you can try us before you ever sign a plan. ASAP Computer Services is a Managed IT services company in San Antonio and a managed service provider (MSP) serving San Antonio businesses since 1999. Call 210-497-1424 or request a quote.
Still comparing models rather than prices? Start with what managed IT services are and where the model came from, then come back to the numbers.
Managed IT Services Costs, Priced in the Open
Here is the number everyone else makes you work for. Managed IT at ASAP runs around $85 per user per month. That is the typical rate, not a teaser. It comes down when your own IT staff shares the work under a co-managed arrangement, and it goes up when you add enterprise Microsoft 365 features or other services. We quote from your real environment: user count, servers, locations, and what you run. For the smallest offices, up to 7 users, there is one flat plan at $500 per month. No mystery tiers, no “starting at” games that evaporate on the call. Most MSPs in San Antonio bury these numbers until the second call. If you are comparing your current provider’s renewal, unhappy with the service behind it, or simply want the number before the pitch, it is already on the table.
What Managed IT Costs at 7, 20, and 100 Users
We manage IT for San Antonio companies from a handful of people to around 100. The model is the same at every size, and only the math changes.
- Up to 7 users: one flat plan at $500 per month. Full per-user management rarely pays for itself at this size, so we built a plan that does.
- 15 to 30 users: around $85 per user per month, which puts a 20 user office near $1,700 a month. This is the most common size we manage.
- Around 100 users: around $85 per user per month when we run everything, near $8,500 a month at 100 users. Most companies this size have IT staff of their own, so they choose a co-managed arrangement and the per-user rate comes down.
Every figure above is a starting point for a real quote. Servers, multiple locations, and enterprise Microsoft 365 features move the number, and we show you how.
Try Us Before You Sign a Managed IT Services Contract
Managed IT plans at ASAP run on an annual term. We think a year is the honest length of a real management relationship, and we also think you should not have to take that on faith. So do not. Hire us for a single job first with no contract, judge the work on a real problem, and sign a plan only when the value is obvious.
What Is Included in the Flat Rate
The managed plan covers the ongoing IT and network management work listed below. Larger installation and infrastructure projects, such as new structured cabling, fiber backbone construction, major switch deployments, or network closet rebuilds, are scoped separately when needed. The advantage is continuity: the same ASAP employees can support the infrastructure after the project is complete.
- Network monitoring and maintenance
- Cybersecurity basics and endpoint protection
- User onboarding and offboarding
- Email and account administration, including Microsoft 365
- Backup monitoring
- Firewall and Wi-Fi management
- Vendor coordination
- IT documentation, diagrams, and change notes
- A quarterly vCIO session with senior leadership, or on-demand advice if you prefer
- Remote and on-site support, Monday through Friday, 7:30 AM to 7:30 PM
Coverage hours:
Administrative office: 8:30 AM to 5:30 PM, Monday through Friday. The door locks at 5:30. But ASAP does not close, the show goes on.
Live phone answering: 24 hours a day, every day of the year. The phone menu includes an option to schedule onsite service now.
Network monitoring (RMM): 24 hours a day, 7 days a week, every day of the year.
Managed IT services support (remote and on-site): Monday through Friday, 7:30 AM to 7:30 PM.
Overnight and weekend work: We frequently provide maintenance window work for enterprise clients, so we truly know what this work involves. Available to managed services clients, project clients, and enterprise clients that cannot take a production shutdown. Maintenance windows often fall outside your business hours because that is the only time the work can be done, especially for around-the-clock operations. We handle this the honest way: coverage is written into your agreement as a defined service level agreement (SLA), staffed and priced for what that commitment actually takes.
A Quarterly vCIO Session Is Included in Every Managed Plan
Every managed IT plan at ASAP includes a quarterly vCIO session at no extra charge. You sit down with senior leadership to review the last quarter, the equipment that is aging out, what to budget for next year, and the decisions coming up. If a standing meeting does not fit how you work, we switch it to on-demand, and you call when a decision is on the table. Either way, senior advice is part of the plan, not an extra invoice. Larger standalone projects, such as a network design, an independent security review, or a multi-site WAN decision, are scoped separately as fractional CIO and IT consulting engagements.
The Cost-Saving Model: Co-Managed MSP in San Antonio That Works With Your Team
Is your business enterprise level, or do you already have an IT department, or one very busy IT person? We are flexible, and co-managed arrangements are one of the best ways to keep costs down. We take the layers you assign us, monitoring, patching, the network side, project overflow, or backup coverage when your person is out, and your team keeps the rest. We augment your organization instead of replacing it, and we work to your standards inside your environment. Our network support team runs the same model at the switching, routing, firewall, wireless, fiber uplink, and physical network layers.
ASAP can also support San Antonio-based organizations with branch offices and facilities throughout our broader Texas service area. Remote help desk, monitoring, Microsoft 365 administration, security, documentation, and management can be centralized through our San Antonio team, with scheduled onsite support available for regional locations when required. For organizations operating multiple sites, see our regional service areas.
Who Our IT Pricing Model Is Built For
As a San Antonio MSP, we are the right fit for:
- Mid-sized businesses with 10 to 100 users
- Enterprise Organizations with internal IT that need augmentation and additional support, not replacement
- Businesses changing IT companies, comparing their current provider’s renewal, or unhappy with what that renewal buys
- Price-conscious owners who want the number up front, not after a discovery call
- Growing businesses with 8 to 30 users looking for a local managed IT services provider
- Small offices with up to 7 users who want one flat, predictable monthly rate
Managed IT Services FAQ
Are you a managed service provider (MSP)?
Yes. ASAP Computer Services is a San Antonio MSP, a managed service provider that handles your network monitoring, cybersecurity, backups, Microsoft 365, and day to day IT for a flat monthly rate. Unlike many MSPs in San Antonio, we publish our pricing and let you try us before you sign a plan.
What is the average cost for an MSP in San Antonio?
At ASAP, managed IT services in San Antonio run around $85 per user per month, quoted from your user count, servers, and locations. Co-managed arrangements run lower, and enterprise Microsoft 365 features run higher. Offices with up to 7 users can take one flat plan at $500 per month.
Is the pricing different for a 20 user office and a 100 user company?
The model is the same, and the quote is built from your user count. Around $85 per user per month puts a 20 user San Antonio office near $1,700 a month. A 100 user company usually has IT staff of its own, so most choose a co-managed arrangement, which brings the per-user rate down.
Do I have to sign a contract?
Managed plans run on an annual term, but you do not have to start there. Hire us for a single job first with no contract, judge the work on a real problem, and sign a plan only when the value is obvious.
Can you work with our internal IT department?
Yes, and we like that model. Co-managed IT keeps costs down: we take the layers you assign us, monitoring, patching, network, or overflow, and your team keeps the rest. We dovetail into your organization and work to your standards.
Can ASAP handle switches, fiber backbone, and network cabling as well as managed IT?
Yes. ASAP employees work across both the physical network and the managed IT environment. Our capabilities include structured cabling, business network cabling, fiber optic backbones, racks, patch panels, switches, wireless infrastructure, network troubleshooting, monitoring, Microsoft 365 administration, identity and access administration, and ongoing IT support. This lets one San Antonio technology company understand and support the network from Layer 1 through the systems and users that depend on it.
What is included in the flat monthly rate?
Network monitoring and maintenance, cybersecurity basics and endpoint protection, user onboarding and offboarding, email and account administration including Microsoft 365, backup monitoring, firewall and Wi-Fi management, vendor coordination, IT documentation, a quarterly vCIO session, and remote and on-site support Monday through Friday, 7:30 AM to 7:30 PM.
Ready for managed IT with the price already on the table? Call 210-497-1424 or contact us for a quote built on your real user count.
