ASAP Computer Services provides managed IT services, business IT support, network infrastructure, structured cabling, fiber optics, Wi-Fi, physical security technology, and related technical services.
Since 1999, we have supported businesses that depend on stable networks, dependable servers, secure access, properly installed infrastructure, and responsive technical support. Our capabilities span OSI Layers 1 through 7, allowing one technology provider to work from physical cabling through switching, routing, systems, security, applications, and end-user support.
This service catalog provides an overview of our most frequently requested capabilities. Some customers call us for a specific project such as fiber splicing, network troubleshooting, structured cabling, Wi-Fi improvements, or server support. Others rely on ASAP for ongoing managed IT and technology support across one or multiple locations.
If you do not see exactly what you need, contact us. We regularly support custom, hybrid, legacy, and multi-vendor technology environments.
Managed IT & Core Business Technology
Modern business systems are interconnected. Server health affects applications, network reliability affects users, identity and security affect access, and backups determine how quickly an organization can recover from an outage.
Our core IT services are designed to address those dependencies together rather than treating each component as an unrelated problem.
- Managed IT Services: Ongoing monitoring, patching, help desk support, Microsoft 365 administration, backup monitoring, documentation, network management, security, and technology support, for offices from a handful of users to around 100. Every plan includes a quarterly vCIO session.
- Managed IT Pricing: Published pricing. Managed plans run around $85 per user per month on an annual term, lower with a co-managed split and higher with enterprise Microsoft 365 features, plus one flat $500 plan for offices with up to 7 users.
- Co-Managed IT: For organizations that already have IT staff. A documented split of responsibilities between your in-house team and ASAP, covering Tier-3 escalation, Microsoft 365 tenant administration, monitoring, patching, backups, and after-hours coverage on a flat monthly rate. No IT staff at all? Managed IT Services above is the fit.
- Business IT Support: Remote and onsite technical support for workstations, servers, networks, Microsoft 365, software, connectivity, users, and other day-to-day technology requirements. During plan coverage hours most tickets get a first response within minutes, and clients on a support plan in San Antonio proper have a guaranteed 1-hour onsite arrival for emergencies.
- Microsoft 365 Management: Day-to-day management of Microsoft 365, Entra ID, Azure, Purview, and Power BI, including users, licenses, login security, data rules, backup, and directory sync for on-site servers or a VPS in our rack.
- Backup & Disaster Recovery: Automated backups, recovery planning, tested restore processes, and disaster-recovery infrastructure designed around realistic recovery objectives.
- Cybersecurity: Layered security including email protection, phishing defenses, multi-factor authentication, endpoint protection, EDR, firewall management, account security, and practical compliance support.
- Fractional CIO, vCIO & IT Consulting: Senior technology planning and business IT consulting for organizations that need strategic guidance without a full-time CIO. Managed IT clients get a quarterly vCIO session as part of their plan, and larger standalone projects are scoped as flat-fee engagements.
- IT Company Offboarding & Network Takeovers: Structured transitions from another IT company or MSP, including discovery, credentials, documentation, account ownership, parallel coverage, and planned cutover.
Endpoint & Workstation Fleet Management
Business computers are more than individual devices waiting to break. ASAP Computer Services supports laptops, desktops, professional workstations, and company-owned endpoints throughout their lifecycle, from deployment and daily support through RMM monitoring, patching, security, hardware maintenance, support, and eventual replacement.
- Laptop Fleet Management:
RMM, endpoint support, patching, deployment, lifecycle management, remote-user support, hardware maintenance, and support for business laptop fleets including Dell, HP, Lenovo, Microsoft Surface, ASUS, Acer, and other Windows systems. - Desktop & Workstation Fleet Management:
Centralized support for office desktops and professional workstations, including RMM, hardware inventory, patch management, deployment, upgrades, lifecycle planning, remote support, and local hardware support. - Dell IT Support & Fleet Management:
Business support for Dell Latitude, OptiPlex, Precision, and PowerEdge systems, including endpoint management, deployment, lifecycle planning, warranty coordination, and hardware support. - HP IT Support & Fleet Management:
Business support for HP EliteBook, ProBook, EliteDesk, ProDesk, Z workstations, and ProLiant servers throughout their operational lifecycle. - Lenovo IT Support & Fleet Management:
Support for ThinkPad, ThinkCentre, ThinkStation, ThinkSystem, and ThinkServer environments, from deployment and endpoint management through support and replacement. - Chromebook, Google Workspace Managed Support & Fleet Management:
Support for Google Workspace, Chromebooks, “Chromies” for Enterprise and Education environments, from provisioning and management to ongoing support. - Endpoint Security, EDR, RMM, MFA & Zero Trust:
Layered business endpoint security including EDR, remote monitoring and management, MFA, patch management, endpoint hardening, ransomware protection, and incident response.
Hardware support remains part of our capability when a business endpoint physically fails, but our focus is keeping the entire workstation environment supported, secure, maintained, and productive throughout its useful life.
Business Networking & Wireless
Network problems rarely exist in isolation. A slow application may actually involve Wi-Fi coverage, switching, routing, firewall configuration, a damaged cable, an overloaded uplink, or a failing fiber connection.
ASAP works across both the physical infrastructure and active network environment so troubleshooting can follow the problem wherever it leads.
- Business Network Support: Troubleshooting, design, deployment, support, and management of business networks including switching, routing, VLANs, firewalls, VPNs, Wi-Fi, fiber uplinks, and multi-site connectivity.
- Commercial Wireless Networking: Wi-Fi design and installation using UniFi and Cisco platforms, including site surveys, heat mapping, access-point placement, wired backhaul, PoE, and building-to-building wireless connectivity.
- Cisco & Meraki Installation: Deployment and configuration of Cisco and Meraki switches, routers, firewalls, and wireless infrastructure for offices, regulated environments, and multi-site organizations.
- UniFi Installation: UniFi switching, wireless, routing, gateway, and network infrastructure deployment for businesses, schools, commercial facilities, and distributed environments.
Network Infrastructure, Cabling, Fiber & Physical Technology
The physical network is the foundation for everything operating above it. Cabling quality, fiber infrastructure, racks, patch panels, network closets, wireless access points, switching, and Power over Ethernet all affect the reliability of the systems users interact with every day.
ASAP combines physical Layer 1 infrastructure capabilities with active networking and IT support. Our structured cabling and fiber work is performed by ASAP employees as part of the same company that provides network support and managed IT services. ASAP employees install copper cabling, fiber backbones, network racks, patch panels, switches, and related infrastructure rather than simply referring the physical network work to a separate cabling provider.
This allows cabling, network equipment, configuration, testing, documentation, and ongoing support to be coordinated as parts of the same technology environment, from the physical cable plant through the active network and the systems that depend on it.
- Structured Cabling: RCDD-led design and installation of Cat6, Cat6A, and fiber optic cabling for commercial buildings, from new construction to moves, adds, and changes in existing office suites and facilities. Services can include pathways, terminations, testing, certification, labeling, network racks, patch panels, MDF and IDF infrastructure, and closeout documentation.
- Structured Cabling Cost Guide: Guidance on commercial structured cabling pricing, project variables, testing, documentation, pathways, equipment rooms, and the factors that affect installed cost.
- Fiber Optic Installation: Singlemode and multimode fiber installation for building backbones, campus links, MDF-to-IDF connectivity, commercial facilities, industrial sites, and other high-bandwidth or long-distance applications.
- Fiber Optic Splicing: Fusion splicing, termination, testing, troubleshooting, and documentation for inside-plant and outside-plant fiber infrastructure.
- Enterprise-Class Fiber Splicing: Fiber splicing for industrial and commercial applications, risers, lateral, demarc extension, OSP, ISP deployments, multi-building projects, and larger rollout programs throughout Texas and select nationwide locations. MDU for primes needing ISP work.
- Fiber Optic Installation Cost Guide: A practical explanation of fiber project cost factors including strand count, cable construction, pathways, splicing, bidirectional OTDR testing, documentation, and brownfield conditions.
- Network Cable Removal & Demolition: Removal of abandoned, obsolete, or non-compliant communications cabling from offices, commercial spaces, data rooms, and facilities preparing for renovation, relocation, or infrastructure upgrades.
- Commercial Building Automation & Control Wiring: Low-voltage control wiring supporting HVAC controls, building automation, monitoring systems, and related commercial facility technology.
Servers, Hosting & Business Applications
- Server Support: Management, maintenance and support of business servers experiencing EOS EOL or unexpected downtime.
- Server Virtualization: Hyper-V and VMware virtualization, server consolidation, backup integration, hosted virtual infrastructure including VPS hosting in our San Antonio rack, and related resiliency improvements.
- Exchange Migration Services: Exchange migrations in every direction, on-premises to Microsoft 365, Exchange Online back to on-premises, hybrid builds and rescues, and version upgrades through Exchange Server SE, plus support and recovery for on-premises Exchange. Delivered remotely nationwide.
Security Cameras, Access Control & Healthcare Technology
Physical security and healthcare technology increasingly depend on the network infrastructure behind them. Cameras, door controllers, displays, telehealth systems, paging, digital signage, and other connected devices require dependable cabling, PoE, switching, pathways, mounting, and documentation.
- Commercial Security Camera Installation: Commercial Axis and UniFi PoE camera installation for offices, warehouses, healthcare environments, manufacturing facilities, and industrial properties, including network cabling and infrastructure.
- Commercial Access Control Installation: Keyless-entry and credential-based access-control systems using Axis and UniFi platforms, integrated with appropriate door hardware and network infrastructure.
- Healthcare Audio Visual & Technology Installation: Fixed AV and physical technology deployment for hospitals, clinics, and medical facilities, including patient-room displays, telehealth hardware, paging, synchronized clocks, digital signage, infrastructure cabling, and multi-facility rollout projects.
Business Communications
- Business Phone Systems UCaaS & VoIP: Troubleshooting and support for legacy business telephone systems along with hosted VoIP deployment, UCaaS, number porting, network-readiness evaluation, and call-quality troubleshooting.
New Office IT Build-Outs
Opening a location that has no IT in it yet is a project, not a support ticket. The rack, cabling, wireless, phones, cameras, firewall, servers, Microsoft 365 tenant, and every device have to be designed, installed, configured, and tested before the first business day, usually on a general contractor’s schedule.
Turnkey Office IT Build-Out: Single-source IT deployment for greenfield offices, new construction finish-outs, expansions, and second locations, from bare walls to a configured, secured, working office. Delivered as one project by ASAP employees under RCDD project management, with tenant improvement (TI) and low-voltage IT construction scopes planned and priced as part of the build-out.
Moving IT equipment you already own to a new address? That is a relocation, covered in the next section.
Commercial IT Relocation
Moving an existing office is a different project from opening a new one. The servers, switches, firewalls, phones, and workstations your business already runs on have to be documented, transported, reconnected, and commissioned at the new address without losing a business day.
Commercial IT Relocation: Pre-move mapping and labeling of every cable, port, and device, safe transport of servers and network equipment in ASAP’s own enclosed trailers, re-racking and reconnection at the destination, testing, and a planned after-hours or weekend cutover with a technician on site the first morning.
One of the most important first steps is ordering Internet service at the new address early. Carrier lead times can become the item that delays an otherwise completed office move. Opening a location that has no IT yet? See New Office IT Build-Outs above.
Industry-Specific IT Services
Different industries have different technology risks, compliance requirements, applications, workflows, and uptime expectations. ASAP supports businesses that need technology aligned with how their organization actually operates. Most of the companies we support are general business offices that do not fit a special category, and they get the same attention. The pages below cover the industries where the software, risks, and workflows are specific enough to deserve their own explanation.
- IT Services for Manufacturing & Industrial Businesses: Network, infrastructure, Wi-Fi, cybersecurity, server, endpoint, and onsite support for manufacturing and industrial environments.
- IT Services for Law Firms: IT support centered on document access, email security, confidentiality, endpoint management, backups, network reliability, and responsive support for attorneys and staff.
- IT Services for HOA & Property Management Companies: Technology support for teams managing properties, communities, vendors, cloud applications, communications, and distributed operations.
- IT Services for Dental Practices: Support for dental software, imaging systems, workstations, networks, backups, cybersecurity, and front-office workflows.
- IT Services for Physicians & Medical Practices: High-availability IT support for clinical and administrative environments with an emphasis on security, continuity, reliable access, and limited internal IT staffing.
- IT Services for Construction Companies & General Contractors: Email, estimating workstations, office-to-field communications, secure sharing of plans and job data, Starlink and networking for job site trailers, and security tune-ups, from a company that also works on construction projects as a subcontractor.
Managed Projects & Multi-Site Work
Some customers need an ongoing managed services relationship while others need project management. Our most common standalone projects are turnkey office IT build-outs, structured cabling and fiber installations, and commercial IT relocations. Multi-location work can also be coordinated as a program. Common equipment standards, site-readiness requirements, deployment procedures, cabling standards, testing, labeling, documentation, and closeout information can be applied consistently across locations.
Where We Provide Service
Our recurring managed IT, onsite technical support, networking, and infrastructure service footprint includes four primary Texas regions:
Dedicated city service pages include New Braunfels, San Marcos, Seguin, Boerne, Victoria, and Corpus Christi.
Structured cabling, fiber optic, healthcare technology, network infrastructure, and multi-site deployment projects may also be available elsewhere in Texas or nationwide when the project scope supports a coordinated rollout.
View all ASAP Computer Services service areas.
Not Sure Which Service You Need?
Technology problems do not always arrive with a clear label. A Wi-Fi problem may actually involve structured cabling. A server problem may involve storage, networking, or backups. A building expansion may need fiber, switching, wireless access points, phones, security cameras, and user support at the same time.
Tell us what is happening, where the work is located, and what outcome you need. We can help determine the appropriate service or combination of services.
Quick answers on pricing, response times, service areas, and credentials are on our frequently asked questions page.
